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Privacy Policy

We take the privacy of our customers very seriously, and we want you to understand how we collect, use, protect, and share your information. Please read the following Privacy Policy carefully.

www.existenciajewels.in is a brand of NOVA LUSTRE DIAMOND PVT. LTD., one of the most trusted jewellery showrooms in Mumbai, India.

This Privacy Policy is designed to help visitors who are concerned about how their Personally Identifiable Information (PII) is used online. Under Indian privacy and data protection laws, PII refers to information that can be used on its own or with other data to identify, contact, or locate an individual. We encourage you to read this policy thoroughly to understand how we collect, use, safeguard, and manage your information in connection with our website.

Information We Collect

When you visit our website, register, or place an order, we may ask you to provide personal information such as your:

Name

Email address

Phone number

Other details that help us enhance your shopping experience

When We Collect Information

We collect information when you:

Sign up on our website

Subscribe to our newsletter

Fill out a form

Contact us via WhatsApp, email, or live chat

Provide information while browsing or purchasing on our site

How We Use Your Information

The information we collect may be used in the following ways:

To personalize your shopping experience and show products or content that may interest you

To improve our website and provide better service

To respond more effectively to your customer service requests

To administer contests, surveys, or other site features

To send you periodic emails about your purchases, offers, products, or services

How We Protect Your Information

Our website is regularly scanned for security vulnerabilities to keep your experience safe.

Your information is stored on secure networks and accessible only to authorized personnel with special access rights.

All sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology.

We use secure third-party payment gateways for transactions. Your payment details are not stored or processed on our servers.

Cookies

We do not use cookies to track visitors.

You may choose to receive alerts each time a cookie is sent, or you can disable cookies entirely through your browser settings. Please note that disabling cookies may cause certain features of our site to function incorrectly or reduce efficiency.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These third-party sites have their own independent privacy policies. We bear no responsibility for the content or practices of these linked websites but welcome feedback to maintain the integrity of our website.

Use of Third-Party Tools

We, along with third-party vendors such as Google, may use cookies (including Google Analytics and DoubleClick cookies) or other identifiers to analyze how users interact with our advertisements and website features.

Do Not Track Signals

We respect “Do Not Track” (DNT) signals. When your browser sets this option, we do not place cookies or display ads based on tracking.

Third-Party Behavioral Tracking

We may allow third-party companies to conduct behavioral tracking for advertising and analytics purposes.


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