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Terms & Conditions

TERMS AND CONDITIONS OF USE

Welcome our website www.existenciajewels.in  Brand of Suresh Jewellers – Borivali (west) – Mumbai   and its affiliates provide their services to you subject to the following terms & conditions. If you visit website at www.existenciajewels.in , you accept these terms & conditions provide by Suresh Jewellers . Kindly read them carefully. In addition, when you use any current or future www.existenciajewels.in service or visit or purchase from any business affiliated with www.existenciajewels.in, whether or not included in the www.existenciajewels.in website, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY POLICY 

Please review our Privacy Policy, which also governs your visit to www. existenciajewels.in/privacy policy , to understand our practices. you consent to your data being sent to us in the India. If you believe someone has accessed www.existenciajewels.in using your user name and password without your authorization, you must immediately notify us via email or call. You may immediately contact us via the Contact Us page mention details.  

ELECTRONIC COMMUNICATIONS

When you visit at www.existenciajewels.in or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing and subject to Mumbai Judiciary.

Registration & Login

Users may register on the Website www.existenciajewels.in   to become Member prior to the completion of any transaction on the Website. Guest checkout’s will be provided optionally with a user account on completion of purchase.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited name, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.

INVITATION TO OFFER 

All products/services and information displayed on www.existenciajewels.in (“Website” or “www.existenciajewels.in”) constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the Terms of Use as listed herein. www.existenciajewels.in reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by www.existenciajewels.in and the balance would continue to be on offer to www.existenciajewels.in and www.existenciajewels.in reserves the right to accept or reject such balance order. No act or omission of www.existenciajewels.in prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email or call you as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

Gift Voucher

Assured Gift Voucher of Rs. 200 on Sign Up and every purchase CashBack Offer from www.existenciajewels.in . This Gift Voucher  details more on  https://www.existenciajewels.in/gift-offer


ELIGIBILITY TO USE

Use of the Website www.existenciajewels.in is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years you are prohibited to use/purchase/contract from/with this website. Such persons are also prohibited from purchasing any material, which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited. www.existenciajewels.in reserves the right to terminate your account and refuse to provide you with access to the website if www.existenciajewels.in discovers that you are under the age of 18 years. The website is not available to persons whose membership has been suspended or terminated by www.existenciajewels.in for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement. The materials on this website are directed solely at those who access this web from India. www.existenciajewels.in makes no representation that any products or services referred to in the materials on this web are appropriate for use. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. www.existenciajewels.in will deliver the products only within in India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if www.existenciajewels.in receives a order from such states or to be delivered to such states (to see a list please refer our shipping policy) under such circumstances www.existenciajewels.in retains the right to accept or reject the order. Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. www.existenciajewels.in will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states.

SITE ACCESS

www.existenciajewels.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include:

Any resale or commercial use of this site or its contents;

Any collection and use of any product listings, descriptions, or prices;

Any derivative use of this site or its contents;

Any downloading or copying of account information for the benefit of another merchant;

Any harvesting or collection information about others, including e-mail addresses, without their consent;

Any collection or otherwise use any data located on the website for litigation or legislative purposes;

Deletion or revision any material or other information of ours or any other user;

Allowing other person or entity to use your Customer Number or other identifying information;

Use of false or inaccurate information for purposes of establishing an account with us;

Attempting to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Service;

or This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of www.existenciajewels.in. You may not use any proprietary information (including images, text, page layout, or form) of www.existenciajewels.in and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing www.existenciajewels.in  name or trademarks without the express written consent of www.existenciajewels.in. Any unauthorized use terminates the permission granted by www.existenciajewels.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.existenciajewels.in so long as the link does not portray www.existenciajewels.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.existenciajewels.in logo or other proprietary graphic or trademark as part of the link without express written permission.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.existenciajewels.in.  A website of Suresh Jewellers or its content suppliers. The compilation of all content on this site is the exclusive property of www.existenciajewels.in. All software used on this site is the property of www.existenciajewels.in or its software suppliers.

TRADEMARKS

The trademarks – existencia jewels, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner by Suresh Jewellers. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your Customer Number or account or any other breach of security. www.existenciajewels.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. www.existenciajewels.in does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to www.existenciajewels.in will be deemed non-confidential. By submitting any such information, you are granting www.existenciajewels.in an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so. You also agree and confirm:

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by www.existenciajewels.in for redelivery shall be claimed from you and you shall pay such cost.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation of offer included in the item's description.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

We welcome your comments regarding our products, services and website. You may post reviews, comments and other content and submit suggestions, ideas, comments, questions or other information; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.existenciajewels.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant www.existenciajewels.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant www.existenciajewels.in and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify www.existenciajewels.in or its affiliates for all claims resulting from content you supply. www.existenciajewels.in has the right but not the obligation to monitor and edit or remove any activity or content. www.existenciajewels.in takes no responsibility and assumes no liability for any content posted by you or any third party.

OBJECTIONABLE MATERIAL

You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, www.existenciajewels.in and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

PRODUCT DESCRIPTIONS

www.existenciajewels.in and its affiliates attempt to be as accurate as possible. However, www.existenciajewels.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.existenciajewels.in itself is not as described, your sole remedy is to return it in unused condition.

LINKS TO THIRD-PARTY WEBSITES

Occasionally, we may make available a link to a third party's website. These links will let you leave this website. The linked websites are not under our control, and we are not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. We are not responsible for webcasting or any other form of transmission received from any linked website. We provide the links to you only as a convenience. We do not endorse any third-party linked website or its use or contents.

CANCELLATION BY WWW.EXISTENCIAJEWELS.IN

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified our payment processor’s credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit/debit card has been charged, the said amount will be reversed back in your Card Account. We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Payment Processor, will not be captured / charged. If however the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. www.existenciajewels.in reserves the right to capture/charge your card to the full or partial authorized amount for the concerned order.

CANCELLATIONS BY THE CUSTOMER

You may cancel your order or some items in your order before we bill and ship the items. You may get a refund by returning the merchandise subject to certain conditions. For details of how to exercise this right please see our Returns Policy. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. The customer agrees not to dispute the decision made by www.existenciajewels.in and accept www.existenciajewels.in decision regarding the cancellation.

PRICING

Except where noted otherwise, the Your Price displayed for products on our website, represents the full price of the product, applicable taxes and shipping charges, unless specified otherwise in the Shipping Fees. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation With respect to items sold on Www.existenciajewels.in, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

RISK OF LOSS

All items purchased from www.existenciajewels.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items is on us till the time our courier partner delivers at your doorstep. After the delivery of the product, the risk of loss passes onto you.

RETURNS AND REFUNDS

www.existenciajewels.in will refund the cost of the product if you are not satisfied with your purchase for any reason. Returns must be made within 7 days of shipment of your order. To make Returns please contact us at wecare@www.existenciajewels.in or Whats App no - 9930734439. Once we receive your paperwork and returned goods in unopened and unused condition. After the merchandise is received by www.existenciajewels.in, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 7 working days of receipt of the merchandise. Refunds of payments charged to the Cardholder’s credit/debit card or bank account will only be credited back to the Cardholder’s credit/debit card or bank account, which was used to pay for the original order.

Product returning shipping cost 


The buyer will pay the shipping charges applied to each product delivery when returning the product to the vendor. The shipping cost is non-refundable, or no reimbursement offered to the client. In case of a refund, the shipping cost will be deducted from the final refund amount. 

Kindly Delivery on this Address Contact us : https://www.existenciajewels.in/index.php?route=information/contact

BuyBack Policy 

Product sold on the website www.existenciajewels.in are qualified for the Lifetime Buyback Guarantee ( T&C Apply ) as follow
- 10 % Deduct on Gold Jewellery 
- In Diamond Jewellery only Gold will get BuyBack Policy 
- On Gold and Silver – Coins and Bars 10 % Deduct
- All Buy Back Policy on Live Market Rate. 
 . To ship the product back to us, mail us at wecare@existenciajewels.in and Customers will pay for Shipping along with a copy of your invoice. Also, attach the picture of the coin you want to sell in the email. Our team will verify the submitted application, and further assistance is offered once it is approved.

BuyBack Process

We have a fully transparent buyback policy for our customers. Every product sold under the buyback is  less than  as above mention details and the current market rate

Also, the customer is liable to pay the courier charges while sending the original product to our facilities. Once we receive the product and the invoice, the product price is calculated on the date of the product received. The amount is deposited into your bank account once it is approved.

FINANCIAL DETAILS

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on www.existenciajewels.in will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by www.existenciajewels.in. www.existenciajewels.in will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy.

FRAUDULENT /DECLINED TRANSACTIONS

www.existenciajewels.in and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Website fraudulently.www.existenciajewels.in and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

WEBSITE SECURITY

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,

Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;

Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing' the Website

Sending unsolicited email, including promotions and/or advertising of products or services; or

Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Www.existenciajewels.in on this Website and other than generally available third party web browsers (e.g., Microsoft Internet Explorer, Mozilla Firefox, Google chrome). Violations of system or network security may result in civil or criminal liability. www.existenciajewels.in will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

COPYRIGHT COMPLAINTS

We respect the intellectual property of others. If you believe that your work has been copied and is accessible on the website in a way that constitutes copyright infringement, please notify us and provide the following information:

A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

Identification of the URL or other specific location on the website where the material that you claim is infringing is located;

Your name, address, telephone number and email address;

A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent or the law;

A statement that the information in the notification is accurate, and under penalty of perjury, that the signatory is either the owner, or is authorized to act on behalf of the owner, of an exclusive copyright right that is allegedly infringed; and

An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest.

OUR RIGHTS

We may elect to electronically monitor areas of this website and may disclose any Content, records or electronic communication of any kind (i) to satisfy any law, regulation or government request; (ii) if such disclosure is necessary or appropriate to operate the website; or (iii) to protect our rights or property or the rights of the users. We are not responsible for screening, policing, editing or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the website. We may terminate your access, or suspend your access to all or part of the website, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer. Disclaimer Of Warranties And Limitation Of Liability This site is provided by www.existenciajewels.in on an "as is" and "as available" basis. www.existenciajewels.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, www.existenciajewels.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. www.existenciajewels.in does not warrant that this site, its servers, or e-mail sent from www.existenciajewels.in are free of viruses or other harmful components. www.existenciajewels.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of these Terms of Use. Without prejudice to the generality of the section above, the total liability of www.existenciajewels.in to you for all liabilities arising out of these Terms of Use be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you. Indemnification You agree to defend, indemnify and hold Iris Ventures and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

APPLICABLE LAW

By visiting www.existenciajewels.in, you agree that the laws of India, under the jurisdiction of the district courts of Mumbai, India; without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.existenciajewels.in or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to www.existenciajewels.in or to products you purchase through www.existenciajewels.in shall be submitted to confidential arbitration in Mumbai by a sole arbitrator to be appointed by Suresh Jewellers except that, to the extent you have in any manner violated or threatened to violate www.existenciajewels.in  intellectual property rights, www.existenciajewels.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act & Conciliation Act 1996 and/or any other applicable law in future. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to www.existenciajewels.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

GENERAL INFORMATION

These Terms of Service constitute the entire agreement and govern the use of the website. You also may be subject to additional terms and conditions that may apply when you use third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

3. YOUR INVESTMENT ACKNOWLEDGEMENTS, REPRESENTATIONS AND WARRANTIES

You acknowledge that investing in precious metals involves risks and may not be suitable for everyone. You are therefore urged to consult with your own financial advisor(s) before making a decision. Past performance is not necessarily indicative of future results. Investing in precious metal(s) often involves a degree of risk that makes them unsuitable for certain individuals. You should carefully consider the suitability of precious metals as a personal investment choice before making any decisions that may affect your financial situation. www.existenciajewels.in  a brand of Sureshjewellers makes no recommendations, projections, representations, or guarantees with respect to future prices, or performance of precious metals.

You acknowledge that you are subject to a variety of risks, which risks are beyond the control of Sureshjewellers, and you also acknowledge that Sureshjewellers is not liable or responsible for those risks. Those risks include, without limitation, risks associated with the price volatility of the products, particularly precious metals. Under certain market or other conditions (such as technological or other disruptions), you may not be able to liquidate the purchased products or, liquidate the purchased products at prices acceptable to you.


4. ABSENCE OF RELATIONSHIP

You represent and warrant to www.existenciajewels.in  a brand of Sureshjewellers that you have sufficient experience and knowledge to make informed decisions to purchase from or sell precious metals to Sureshjewellers. You acknowledge that you are making all of your own decisions in connection with purchases or sales and that you have not relied on any information made available by Sureshjewellers, including without limitation www.existenciajewels.in or affiliate websites, and that Sureshjewellers is not making any recommendation with respect to such purchases or sales. You further acknowledge that there is no fiduciary duty between you and Sureshjewellers. The sole relationship between you and Sureshjewellers is purchaser-seller relationship. No other relationship, including, without limitation, any agent-principal relationship, any advisor-advisee relationship, any employee-employer relationship, any franchisee-franchisor relationship, any joint venture relationship or any partnership relationship, exists between you and Sureshjewellers.


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